Service Essentials: Customer Service Training
Date and Time
Wednesday May 22, 2019
8:00 AM - 5:00 PM EDT
May 22
8:00AM - 5:00PM
Break for lunch. Please bring a sack lunch or enjoy one of our nearby downtown restaurants.
Location
Greater Lafayette Commerce
Kirby Risk Boardroom
337 Columbia Street
Lafayette, IN
Fees/Admission
Pilot session is free to attend; seating is limited
Contact Information
Mark Lowe
Send Email
Service Essentials: Customer Service ...
Description
Six Essential Practices for Great Customer Service. Take part in this training program for everyone!
This Customer Service program is designed to help small business owners enhance their customer service to provide their customers with premium experiences, increasing customer retention and loyalty. Additionally, the program helps better align worker behaviors with organizational expectations by teaching service language and communication, and increasing customer-centric thinking.
Brought to you by Greater Lafayette Commerce, Tippecanoe County, and Moran Consulting.
Brought to you by Greater Lafayette Commerce, Tippecanoe County, and Moran Consulting.
